Mouse Scroll Not Working

The mouse scroll not working is a common issue that most of us experience. It is usually because there is a malfunctioning driver or software in our system that is causing the problem. It could be caused by a mouse or computer malfunction. To fix this you need to find out which one of these two things is causing the issue, and then you will be able to fix it.

Mouse Wheel Not Scrolling

If you’ve noticed that your mouse wheel isn’t scrolling up and down, you may have a problem with your mouse’s how-to scroll click.
If the mouse doesn’t work on Windows 7 or Vista either, try the following:

Click Start. In the box labeled “Search applications and files,” type “Mouse.” Mouse’s correct menu allows you to select Properties. Select Device Settings under the Hardware tab. Select your USB port in the Ports area and click Close. Close Display Settings if it’s open by clicking Cancel in the lower-left corner of the window. Click Refresh in the lower right corner of Display Settings if it’s open by clicking Cancel in the lower-left corner of this window.

Reasons For Mouse Scroll Not Working

  • The mouse is not plugged in and is not connected to the computer.
  • The batteries have run out or the mouse cannot be turned on or off properly.
  • The mouse’s interface to the computer is broken.
  • A software issue with your mouse (like a virus).
  • The network cable is loose or disconnected from your PC.

How To Fix When Your Mouse Scroll Wheel Not Working?

If your mouse scroll isn’t working here’s how to make it right:
On the taskbar, right-click and choose Properties.

  1. Go to the Hardware tab and select Change Mouse Properties from the drop-down menu.
  2. Select your mouse in the list (usually by manufacturer), and then click Advanced.
  3. Click on Scroll Wheel Up/Down, and make sure that it’s enabled, as well as any other buttons you want to use for scrolling up and down (such as Page Up/Page Down).
  4. If you want to change the pointer speed, click on Pointer Speed, then type in a value between 100% and 200%, like 150%.

Solutions to Solve the Problem

Reconnect the Mouse

  • If your mouse wheel not scrolling, try reconnecting the mouse.
  • Remove the mouse from the computer and reconnect it.
  • Close any open programs and reboot your computer if this solves the problem.

Update Mouse Drivers

Mouse drivers might sometimes need updating. By following the directions, you may see if your mouse driver is updated: if you want to check that your mouse scroll not working properly then click here to check now

Online Mouse Tester

  1. Right-click My Computer and select “, Devices, and Sound to launch Device Manager.
  2. Select the +>Device Manager button in the toolbar or press Alt+D.
  3. Select the +>Mice and Other Input Devices category.
  4. Right-click your mouse and select Properties from the option that appears in the system tray.
  5. Click the Driver tab in the Mice properties dialog box, then click Update Driver… in the Hardware Update drop-down menu. This will open a new window where you should select the Browse my computer for driver software from my computer on my local disk (Vista) or my computer (Windows 7) option from the left side of the window, then click Next twice to continue with the installation of your mouse driver software package on your computer’s hard drive (Vista) or its optical drive (Windows 7).

Check Mouse Settings

You can check your mouse settings by going to Control Panel > Hardware and Sound > Mouse. From here, select the “Pointer Options” tab and make sure that your printer is set to “High Precision”. In that case, click OK to reboot your computer.

Check the Touchpad

If you have a laptop with a touchpad, try using the arrow keys on your keyboard instead of using the touchpad while trying to scroll down or up. If it functions, there must be a problem with your touchpad setup.

Verify the Window’s Security

Malware and viruses might interfere with the operation of your mouse in addition to your desktop. If that’s the issue, you can get rid of it by using the computer’s anti-virus software:

Step 1: Look for the shield-shaped “Windows security software” in the search results.

Step 2: On the left side, select “Virus and threat prevention.”

Step 3: The mouse will undergo a brief scan, and if a virus is present, the scan will detect it.

Non-Windows Users

If your computer is using an operating system other than Microsoft Windows, you should reinstall the mouse’s software, which is included with the mouse. To find the latest recent mouse drivers for your os, you can also visit the website of the mouse maker.

Clean the Mouse

You must wash the mouse wheel if your mouse wheel is not working properly. Warm water and a soft towel are used during the cleaning process.

Warm, but not hot, water is required. Put some soap in the water, and then gently wipe down the mouse. You should use very light pressure while doing this; if you put too much force on the mouse, it can break easily.

Replace the Batteries

If there is a mouse scroll up and down problem, replace the batteries. To begin, flip the mouse over and take out the charger cord. Then, take out the two AA batteries (black and white) and replace them with new ones.

Uninstall Conflicting Mouse

Uninstall conflicting mouse software from your computer’s Control Panel. Usually, this is done by clicking on the program’s name in the list of installed software, then clicking on “Uninstall.”

Check the mouse’s functionality after restarting your computer.

Repair Your Windows PC

PC restarting itself is a sign that your computer has become unstable. If the PC is restarting itself too frequently, it will become unstable in short order.

Maybe the most likely cause of this problem is a broken cooling fan. This can occur if the cooling fans are used improperly or if they get damaged. It may also be caused by overheating. Another possible cause of this issue is a power supply that has gone bad. A bad power supply will cause the computer to reboot at regular intervals and can result in system instability.

If you suspect that your PC has a faulty cooling fan or power supply, you should perform stress tests on it. These tests will reveal whether or not the problem is with the CPU, motherboard, or other parts of your system that may have been damaged by heat or overuse.

If you find that one of these components is causing the problem, then it’s best to replace it immediately before things get worse!

HID Service

To fix this issue, you need to start the HID service on your PC. Input devices like keyboards and mice are handled by the HID Service.

Follow these steps to launch the HID Service in Windows 10:

  • To access the Run box, use WIN+R. Press the Enter key after typing services. MSc.
  • The Services window, where you can view all installed services, will open as a result.
  • Look for an entry called hid_hidrf which will be marked as ‘Hidden’ (as shown below).
  • Right-click it and select Properties to get its Advanced tab and check the Enabled option to enable it.

Hardware Problems

If you are still having problems after following the preceding recommendations, your mouse is broken. We advise contacting the mouse maker for a restoration if it is still protected by warranty or buying a new mouse because the cost of maintenance is often more than that of a fresh mouse.

Apple Mouse Not Scrolling

If you are experiencing an issue with your Apple Mouse not scrolling, try these troubleshooting steps:

  • Disconnect the mouse, then re-plug it.
  • Verify that there is sufficient space on the trackpad for your fingertips to move without restriction.
  • Click on “System Preferences” from your Dock or Applications folder and select “Mouse & Trackpad” from the left column menu. Select “Move” from within this window, then click on the arrow next to “Trackpad Options” and make adjustments as needed.

Mouse Wheel Not Working on Windows 10


If you are experiencing a problem with your mouse wheel not working on Windows 10,  you may have to set the mouse speed to its maximum speed. This will allow the mouse to move freely on your system and is recommended if you have a high-performance computer.

To do this, open up Mouse in Windows 10 by clicking your Start icon and typing “Mouse” into the search box. Once you are on the Mouse page, click on the wheel at the bottom of your screen. By doing this, a menu containing your mouse’s settings will appear. Choose Advanced Options by clicking on Select what to show in the menu.

On this screen, under Device Settings, select Set Up a new mouse device. Choose Use configuration options for this device from the drop-down view menu next to it (recommended). This enables you to customize your mouse to what functions best for you.

Reboot your computer after making these changes, then try using the mouse once more.

How to Fix the Scroll Wheel On the wireless mouse?

The scroll wheel on your wireless mouse may stop working. This can be caused by several factors, including a bad battery or charging cable, dead batteries, dirty batteries, and even worn-out batteries. If your mouse’s scroll wheel stops working, you can fix it with a little troubleshooting.

Clean the Mouse

The most common cause of a stuck or broken mouse wheel is dust build-up inside the mouse trackball assembly. To clean out this area, use compressed air to blow out all the dust and dirt from between the rubber wheel and plastic housing. Do not blow directly at the plastic housing as this could damage it over time. Use an extension tube to safely direct the air where needed while keeping your fingers safe from harm.


Using these solutions, you can resolve Mouse Scroll Not Working issues. If your mouse isn’t working properly, there’s a good probability that the issue is hardware-related, and you should replace the mouse. A malfunctioning mouse might occasionally mess with your desktop’s vital data and end up erasing it. You also must keep a backup of everything you cannot afford to waste.


My Mouse Scroll is Not Working?

If your mouse scroll is not working at mac, then it’s likely caused by an issue with your hardware or software. It could also be due to issues with interfering software, such as a virus on your computer. The most frequent cause is a problem with your computer’s USB port. Verify the mouse’s functionality by plugging it into a different computer or charging station. If that’s the case, maybe that is the issue. If not, then there may be an issue with the USB port on your computer.

How To Fix Issues With Your Mouse?

If you are experiencing issues with your mouse cursor not working and it does not seem to respond to the movement of your hand, then the following steps should help.

Check that you have a full battery in the mouse. If you do, then remove the back plate from your mouse and check inside for any loose wires or damage. Consider substituting them with fresh stuff as quickly as possible if they are all in good condition!

What are the Ways to Increase Mouse Scroll Speed?

If you are using auto-scroll, then you need to turn it off. If you have this option enabled on your computer, then your mouse will continuously scroll down or up as soon as you move the mouse without any delay. This feature is helpful while working with long documents and web pages but it can slow down your work process. Therefore, turn off this item in Windows settings if you want to speed up mouse scrolling.

How Do Other Ways Effective in Mouse Scrolling?

Some effective ways are to remove all external buttons (if applicable) on the side of your mouse and then turn it off and restart it. You can also hold down the button on top of your mouse while turning it off to force a reboot. This can sometimes fix issues when there is an issue with a firmware update or driver update.


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