It can be a major hassle if your Lenovo device’s keyboard stops responding or otherwise stops working. Several factors might be at play if your Lenovo keyboard suddenly stops responding, including software, driver, or hardware issues. The individual Lenovo model and the nature of the problem dictate the approach to troubleshooting and fixing the keyboard.

Sometimes resetting the keyboard settings by restarting the device is all needed to get things working again. However, more troubleshooting may be needed if the problem remains. This may involve updating drivers, double-checking the keyboard’s connection, or resetting the computer.

You may need to have your keyboard professionally repaired or replaced if the problem was caused by physical damage or a liquid spill. In such a circumstance, contacting Lenovo support or taking the device to a Lenovo-authorized repair center for assistance is recommended.

At the end of this article, your Lenovo keyboard will be working as intended, and your entire user experience will have been enhanced.

Reasons And Solutions If Lenovo Keyboard Not Working

Here you will all the reasons behind your Lenovo Ideapad keyboard not working problem and also their effective solutions as well. So, don’t waste our time let’s move towards them.

Reasons And Solutions If Lenovo Keyboard Not Working

1- Clean The Keyboard

If the keyboard gets dirty or dusty, it may stop working correctly. Therefore, you should carefully dust off the keyboard since dirt and dust might cause the keys to stick or stop working. 

To clean between the keys, power down your Lenovo device, remove the keyboard (if feasible), and use compressed air or a soft brush. If you want to keep your keyboard in good condition, avoid using liquid cleaners or too much effort. Instead, reconnect the keyboard after cleaning it and see whether it still works.

2- System Updates

If you’re having software-related difficulties, such as the keyboard not working, try updating the operating system on your Lenovo device. To see whether any updates are available, pick “System” or “Software Update” from the options menu. If an update is available, it should be installed, and the device restarted. Next, verify the keyboard is operational after the upgrade.

3- Check the Physical Connection

First, make sure the Lenovo laptop keyboard is locked and to unlock is physically connected to the computer. Next, check the connection between the keyboard and the computer/laptop. 

Plug your USB keyboard into a different USB port to see if it helps. Next, check the batteries in your wireless keyboard to ensure it is working correctly. The keyboard may stop functioning if a connector comes loose.

4- Run Troubleshooting Wizard

Using the troubleshooting wizard is the quickest way to fix your Lenovo keyboard. This handy tool guide is included on all Windows operating systems. Running this program will check for software and hardware problems that may prevent your keyboard from functioning correctly. Just do what’s written down below to get the program up and running:

  • Simply typing “Troubleshoot” into the Windows Search box will bring up the Troubleshoot Settings panel. 
  • Next, select the Keyboard from the opened panel, then hit the Run Troubleshooter button. Finally, proceed by selecting Next.
  • The troubleshooting wizard will initiate a system scan to determine the cause of the keyboard’s inoperability and provide solutions. 
  • If the diagnostic process results negatively, go on to the next option.

5- Uninstall Multiple Keyboards

Using a second keyboard in conjunction with your laptop increases the risk of malfunction from both keyboards or even just one of them. It’s also possible that your Lenovo keyboard won’t operate because you didn’t install it correctly.

Usually, removing the external keyboard from the system is the solution. To remove your external keyboard, please read the procedures below.

  • Use the Windows Search box to look for Device Manager, then click on it to open it. Now, open the Keyboards menu by clicking on it. 
  • Next, choose “Your Keyboard” and “Uninstall Device” from the context menu.
  • This will remove your external keyboard from your computer. 
  • If you are having trouble using your Lenovo keyboard because of an external keyboard, this should fix the problem. 
  • After some time has passed, you can reconnect your external keyboard.

If your Lenovo keyboard is still malfunctioning, try the steps below.

6- End Task CTF Loader

Collaborative Translation Framework is an acronym for this. It’s a Windows framework for supporting various input methods. Unfortunately, this structure may occasionally prevent your keyboard from functioning. For example, you may shut it off if you aren’t entering foreign languages by speech, pen, or on-screen input.

Follow these procedures to close the CTF successfully:

  • A context menu appears when you right-click the taskbar. There, select the Task Manager button. 
  • You may find CTF Loader under the Processes subtab. Choose the selection and then click the End Task button. As a result, the CTF Loader will exit.

7- Update Keyboard Drivers

If your Lenovo keyboard suddenly stops working, the problem is generally related to outdated drivers. If the solutions mentioned above don’t work, updating the driver for your Lenovo laptop’s keyboard could. 

Driver Easy automates updating your drivers, so you don’t have to worry about it if you lack the time, patience, or technical know-how to do it yourself. 

Driver Easy is capable of instantly identifying your computer and locating the most up-to-date drivers for it. As a result, you can skip guessing your computer’s operating system, downloading and installing the wrong driver, and worrying about setting up the wrong driver by accident.

8- Change Keyboard Settings

There might be an issue with the keyboard settings if your Lenovo laptop malfunctions.

Here are the steps you may take to inspect and modify your keyboard settings:

  • Select Ease of Access from the login screen or go to the preferences to enable it.
  • Select “Type without a keyboard (On-Screen Keyboard).”
  • Log in with the mouse and double-check that the screen’s keys are active.
  • Go into the Settings menu.
  • Click on Convenience.
  • To get there, go to the Accessibility Hub.
  • To make the keyboard more user-friendly, select it from the menu.
  • Remove any selections you made and save the changes.
  • Put your laptop to sleep.
  • Once your laptop is back up and running, you should try each key in several different apps.

9- Use an External Or On-Screen Keyboard

An external keyboard may be connected to your Lenovo device as a stopgap, allowing you to keep working. You may also type using the virtual keyboard included in your OS. If you want to use Windows on-screen keyboard, navigate to the Control Panel’s Ease of Access options. While the problem with the Lenovo keyboard is being fixed, you may use this virtual keyboard to type using the mouse or touchscreen instead.

10- Reset Your Laptop

Only resort to this strategy if you’ve exhausted all other possibilities. When you do a hard reset on your laptop, it returns to its original factory settings. It’ll be using the latest model laptop. However, a backup may be made to ensure that none of your data is lost.

Follow these procedures to factory reset your laptop:

  • Use the Windows Search box to bring up the Reset this PC window. 
  • Start by selecting the appropriate button. There are two choices available. 
  • First, the option “Keep my files” is available. 
  • Then, stick to the on-screen prompts to factory reset the laptop.


Therefore, it is concluded that it isn’t enjoyable when the Lenovo keyboard stops doing what it should. There are, however, a few things you may do to approach the problem constructively. First, check for loose connections and ensure the keyboard is correctly plugged in. 

Try rebooting your Lenovo device to see if the keyboard begins working again if that doesn’t help. In addition, you may examine the device’s settings to see whether the keyboard’s configuration was altered inadvertently. 

Consider contacting Lenovo’s customer service team if something else is needed. They are competent and can help you with any problems with your Lenovo keyboard.


When I use my Lenovo keyboard, why do some keys stop responding?

Physical damage, such as spills or debris lodged beneath the keys, or a software problem might be to blame if only part of the keys on your Lenovo keyboard malfunction. Determine whether the issue is hardware or software by cleaning the keyboard or performing tests using an external keyboard.

Does Windows update have the potential to harm my Lenovo keyboard?

The keyboard may be one piece of hardware that is only sometimes compatible with Windows updates. To test whether reverting the Windows update or upgrading the keyboard drivers fixes the issue, try doing so.

Is there a quick fix that involves enabling the virtual keyboard?

The on-screen keyboard can be a stopgap if your Lenovo laptop’s physical keyboard stops responding. To activate the virtual keyboard, visit the Ease of Access section of the Control Panel. Until the keyboard problem is fixed, you can use the mouse or touchscreen instead.

Can we switch out a broken Lenovo keyboard with a new one?

The keyboard on a Lenovo computer may be swapped out if it stops responding. Contact Lenovo support for assistance locating a replacement keyboard or bring the product to an authorized Lenovo service center for repair; options vary by model. They’ll be able to diagnose the problem and provide remedies, including a new keyboard.

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