Arteck keyboards are slim, portable Bluetooth keyboards that are popular for their affordable price and compatibility with various devices. However, like any tech gadget, Arteck keyboards can sometimes stop working properly. There could be a few reasons your Arteck keyboard is not working and a few troubleshooting steps you can try to get it functioning again.
Top 6 Common Causes of an Arteck Keyboard Not Working
There are some typical causes to be aware of if your Arteck keyboard is unresponsive or not typing correctly:
- Confirm the Keyboard is Paired and Powered On
- Check for Physical Damage or Debris
- Update Keyboard Firmware and Software
- Try Pairing the Keyboard with Another Device
- Connect via Alternative Connection Method
Further, test your keyboard’s functionality with an online Keyboard Checker tool.
Confirm the Keyboard is Paired and Powered On
The first thing to check is whether the keyboard is still paired and powered on. Verify the keyboard’s LED lights are illuminated, which indicates it has power. If not, try charging the keyboard or replacing the batteries.
Also, check that the keyboard is still paired to your device. Most Arteck keyboards have a button on the back to initiate pairing mode. Press this and then search for the keyboard in your device’s Bluetooth settings to repair.
I’ve found this to be effective a few times with my Logitech keyboard when it wasn’t working, so it’s a worthwhile step to try.
Check for Physical Damage or Debris
Inspect the keyboard for any visible signs of damage, like cracked keys or casing. Damage could cause certain keys or functions to stop working properly.
Also, look for any debris or dirt buildup in the keys or under the keyboard. Pocket-lint, crumbs, or liquid spills could obstruct the internal mechanisms. Try cleaning the keyboard with compressed air.
Test Key Functionality
Methodically test each key on the keyboard to see if certain ones do not produce characters. Make note of any unresponsive keys. Sticky, stuck, or damaged keys will likely need professional repair.
If specific keys are not working, the issue may be with that individual key rather than the whole keyboard.
Update Keyboard Firmware and Software
Outdated firmware or device software can sometimes cause connectivity issues with wireless devices like a keyboard.
Check Arteck’s website for any available firmware updates for your keyboard model. Follow their instructions to update the firmware, which typically involves plugging the keyboard into your computer via USB.
Also, make sure you are running the latest OS version on your device that is paired with the keyboard. Update your device’s operating system and Bluetooth software to rule out a compatibility issue.
Reset the Keyboard
Resetting the keyboard to factory default settings can clear out any corrupted data or configurations that may be preventing normal operation.
Consult your Arteck keyboard manual for the proper reset procedure. Often there is a small reset pinhole or button on the underside of the keyboard. Insert a paperclip and hold for a few seconds to reset.
Try Pairing the Keyboard with Another Device
If the keyboard is not working properly with just one device, there may be an issue with that device rather than the keyboard itself.
Attempt to pair the keyboard to another compatible device like a smartphone, tablet, or different computer. Test key functionality to see if the problem persists.
This helps determine whether the issue lies with the keyboard itself or its configuration on the original device.
One simple fix for an unresponsive keyboard is to replace the batteries or rechargeable battery pack. Low power can cause wireless connectivity problems.
Use new, high-quality batteries of the correct size and type. An Arteck keyboard may flash its LEDs to indicate low battery levels. Make sure to turn the keyboard off when not in use to conserve battery life.
Connect via Alternative Connection Method
Instead of using the wireless Bluetooth connection, try using the keyboard wired via the USB cable that came with it.
Plug it directly into your device’s USB port to see if it works normally when hardwired. This bypasses any wireless connection issues.
Get A Replacement
If you have exhausted all other troubleshooting tips without success, the keyboard may be permanently damaged and require replacement.
For more help, reach out directly to Arteck’s customer support team. They offer technical assistance for troubleshooting any issues with your Arteck keyboard. The support team is known for being responsive and helpful to customers needing advice or solutions.
You can contact Arteck support via Email at email@example.com. Describe the specific problem you’re experiencing with your keyboard in as much detail as possible. The support team can provide additional troubleshooting tips tailored to your situation. They can guide you through firmware updates, resets, battery replacement, cleaning, or any other steps needed to fix your keyboard.
Proactive Tips for Avoiding Future Problems
Once you get your Arteck keyboard operational again, there are some steps you can take to help avoid further problems:
- Keep the keyboard clean and dry
- Store the keyboard in a protective case or bag when not in use
- Avoid excessive drops, shocks, or damage
- Update firmware whenever available
- Fully charge the battery between uses
- Only use the USB charging cable that came with the keyboard
Proper care and maintenance will extend the keyboard’s lifespan and functionality. But even normal wear and tear can ultimately degrade electronic components over time.
When to Replace the Keyboard
If you find yourself having chronic, unresolvable issues with an Arteck wireless keyboard, it may be time to replace it with a new one.
Signs it may need replacement:
- Multiple keys are unresponsive
- Keys feel loose, stuck, or damaged
- The battery won’t hold a charge
- Persistent wireless connectivity issues
- The external casing is cracked or the buttons are broken
Replacement Arteck keyboards are readily available online for reasonable prices. It is often simpler to buy a brand-new keyboard rather than attempt repeated repairs on a faulty one.
An Arteck keyboard can suddenly stop working due to faulty batteries, debris under keys, outdated firmware, or general wear and tear. Try steps like cleaning the keyboard, resetting it to factory settings, replacing batteries, and updating software. If issues persist after troubleshooting, replacement may be necessary. When cared for properly, an Arteck wireless keyboard typically provides years of reliable performance. But periodically encountering issues is common with any electronic device. With some strategic troubleshooting, you can often get your Arteck keyboard working again.
Why did my Arteck keyboard randomly stop working?
Common reasons an Arteck keyboard stops working include depleted batteries, stuck keys, lost Bluetooth connection, outdated firmware, or component failure from general wear and tear.
How do I reset my Arteck keyboard?
Most Arteck keyboards have a small reset pinhole or button on the underside. Use a paperclip to press and hold the reset button for a few seconds until the keyboard restarts.
What should I do if I spilled liquid on my Arteck keyboard?
If liquid spilled on the keyboard, immediately unplug it and clean any residue with isopropyl alcohol. Let it fully dry for at least 24 hours before attempting to use it again. Liquid damage can short-circuit the internal electronics.
How can I tell if my Arteck keyboard needs new batteries?
The LED lights on the Arteck keyboard will blink rapidly when the batteries are getting low. You may also experience wireless connectivity issues or dimming key backlights when the batteries need replacement.
Can I get a replacement Arteck keyboard under warranty?
Arteck wireless keyboards come with a 1-year limited warranty. If yours is still under warranty, contact Arteck support about a possible replacement if you are unable to fix it.